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Currency Conference / 26-29 May 2025 – Bangkok, Thailand

 

Evolving Roles in the Cash Cycle
As consumer behavior shifts, the roles of key cash cycle participants—Central Banks, Retail Banks, Cash Management Companies, and Retailers—are also transforming. Even newer players in the market may adopt unexpected roles. Amid these changes, a critical question arises: who is ultimately responsible for ensuring an efficient and effective cash cycle?

Regulations to Safeguard Cash
There is widespread consensus that cash must remain accessible to those who need or prefer it. But what regulatory measures are best suited to ensure both the availability and acceptance of cash in an increasingly digital world?

Preparedness for the Next Crisis
Experts predict that it’s only a matter of time before critical digital infrastructure faces disruptions from cyberattacks or natural disasters. In economies where cash usage at the point of sale (POS) has declined to less than 20%, is it still realistic to rely on cash as the ultimate fallback? What steps must be taken to ensure cash remains a viable safety net in times of crisis?

The Risk of Systemic Failure
In a shrinking cash market, where revenues decrease but fixed costs persist, the risk of systemic failure grows significantly. Reduced competition could stifle innovation, and commercial pressures might drive market participants to withdraw altogether. How real is this risk, and what strategies can the industry adopt to mitigate it?

Advocacy and Education for Cash
For decades, cash has been viewed as a public good—offering stability, privacy, and unparalleled resilience. However, as consumers increasingly embrace convenient digital payment options like contactless and mobile payments, the “use it or lose it” message seems more urgent than ever. Should we actively advocate for cash usage, and if so, how? How can we communicate its importance to Generation Alpha, a cohort immersed in AI and digital tools, to demonstrate the relevance of non-digital payments in today’s world?